Privacy Policy
Effective Date: July 9, 2026
Hollywood Services, Inc. Privacy Policy
Hollywood Services, Inc., doing business as Hollywood Auto Parts and Service ("Hollywood Auto Parts and Service," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, purchase products or services, or opt in to receive SMS text messages from us.
Information We Collect
- Name
- Business name
- Phone number
- Email address
- Billing and shipping address
- Vehicle information (when applicable)
- Order and purchase history
- SMS messaging consent and messaging history
- Information you provide through our website, phone calls, emails, or in-person visits
How We Collect Information
- Directly from you when you place an order, request service, complete a form, or contact us.
- Through our website when you submit inquiries or create an account.
- When you voluntarily subscribe to receive SMS text messages or marketing communications.
- Through normal business transactions and customer service interactions.
How We Use Your Information
- Process and fulfill parts and service orders.
- Communicate regarding your orders, deliveries, appointments, and account.
- Respond to customer service requests.
- Send invoices, receipts, and account notifications.
- Send promotional offers, product updates, and special events when you have opted in.
- Improve our products, services, and customer experience.
- Comply with legal obligations.
SMS Messaging
If you choose to receive SMS text messages from Hollywood Auto Parts and Service, you may receive messages regarding order confirmations, delivery updates, appointment reminders, customer service communications, and promotional offers if you have opted in. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Sharing of Information
Hollywood Services, Inc. does not sell, rent, or trade your personal information. We may share information with trusted third-party service providers solely to provide services on our behalf. SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. We may also disclose information when required by law or to protect our legal rights.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Your Choices
- Opt out of marketing emails by using the unsubscribe link.
- Opt out of SMS communications by replying STOP.
- Contact us to update or correct your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Hollywood Services, Inc.
Doing Business As: Hollywood Auto Parts and Service
5656 N. Western Avenue
Chicago, IL 60659
Phone: (773) 561-9458
Website: https://www.hollywoodap.com
Email: info@hollywoodap.com
